Senior Technical Writer - Microsoft

The Microsoft Power Platform Skilling team is looking for an experienced technical writer to create technical documentation and videos for IT professionals who administer, manage, govern, and secure their enterprise business using Power Platform.

Power Platform is a constantly evolving suite of business applications that provides low-code/no-code application and website development, workflow automation, AI bot development, and data analytics with broad connectivity through a rich and secure data platform. More information: https://powerplatform.microsoft.com/

Join our team if you:

• Love learning about new technologies, are passionate about connecting with customers, and enjoy exploring new ways of providing content and creating great content experiences.
• Can successfully influence without authority and form partnerships with a talented team of Program Managers (PMs) and developers to drive the creation of content focused on administrators and IT professionals who are responsible for administering, governing, and securing their users and business data.
• Want to be part of a great team that prizes innovation and has a collaborative spirit where everyone's views count.

As a Senior Technical Writer on our team:

• You will be responsible for the content strategy, writing, delivery, and maintenance of content, including text, illustrations, and videos.
• You will work closely with stakeholders including PMs, designers, support team members, and other technical writers. You will often write content in collaboration with feature PMs and other writers.
• You’ll need to develop a deep understanding of your assigned customer needs and feature areas, plan and prioritize content work, improve content based on feedback and metrics, and manage multiple deliverables simultaneously.
• You should enjoy challenges and be able to respond quickly to new/changing priorities as well as thrive in an environment where you’re busy working closely with others to deliver content that is both highly visible and impactful.

Required Qualifications:

• 5+ years of experience creating documentation or training for administrators, IT professionals, or other highly technical audiences
• 3+ years of experience interacting with software developers, program/product managers, and other technical writers to plan and deliver clear, easy-to-understand technical documentation
• A bachelor’s degree in Technical Communications or Computer Science or equivalent industry experience

Preferred Qualifications:

• Excellent English language writing skills
• Knowledge of Power Platform administration concepts
• Creative approach to problem solving and a passion for creating great content experiences
• Knowledge of trends in the user assistance, training, or content publishing industry
• 1+ years of experience creating and managing content using GitHub and Markdown
• Knowledge of Windows PowerShell

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.