Software Engineer II - Microsoft

IcM (Incident Management System) is a mission critical service, the cornerstone of our efforts to enable every Microsoft service team to run an efficient and automated live site, without the need of a dedicated operations staff through automation and advanced tooling. The Incident Management Service enables the automated management of incident lifecycle and is directly responsible for impacting key metrics like Time to Engage (TTE) and Time to Resolve (TTR) live site incidents. Having all Microsoft service incidents together enables us to run data analytics and machine learning on it and help us detect incident patterns to reduce Time to Mitigation (TTM) and even avoid future incidents.

Want to join a rapidly growing team in Azure who owns a full end to end product including work on services, web site, mobile app, data analytics and machine learning? Want to scale a service from ground up to millions of requests and keep scaling out? Want to build a dial-tone service every Microsoft cloud service team depends on and be their forefront? Want to be a full stack software engineer who can build not only services but also web and mobile experiences? Want to apply some machine learning skills, help every OnCall engineer resolve issues faster and sleep better at night with less midnight incident phone calls? Azure CXP IcM team is hiring! 

We are looking for a passionate software engineer with web service and web UX experience to join us to help build the next generation of the services and user experience based on micro-service architecture and achieve the dial-tone availability requirements by applying data analytics to our instrumentation and relentlessly driving the DRI process to rapidly improve our live site health.

Basic Qualifications: 

• Bachelor’s Degree in Computer Science or related technical field
• 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, or Python

Preferred Qualifications:

• 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, or Python
• Experience driving architecture/design/implementation and delivery of great user experiences
• Excellent communication and collaboration skills
• Excellent system design and problem-solving skills
• Passionate about live site health
• Passionate about user experience and user facing features
• Solid full stack development experiences with technologies such as REST, Angular/React, SQL
• Experience with Cloud technologies (Azure/AWS)
• Solid Experiences with OO designs. Experiences with distributed systems, especially microservices architecture

#AzCXP #AzureCXP

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

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