Senior Technical Program Manager, Hardware Infrastructure - Microsoft

Microsoft’s Cloud Operations and Innovation Organization is looking for a Senior Technical Program Manager for the CTO Office. This role will enable the next generation Specialty Computing & Artificial Intelligence (AI) at scale for datacenter operations. This position will require effective program management & cross-organizational collaboration with planning, end-to-end scheduling, engineering design, and operations organizations.  This is a unique opportunity to be a part of the world’s fastest growing cloud service!

As Microsoft's cloud business continues to grow, the ability to deploy new hardware infrastructure and significantly scale computing capacity is of paramount importance.  The candidate will enable hardware, power, and cooling technologies to result in improved uptime for our customers and a lower cost of operations.  

We seek an experienced Senior Technical Program Manager, ideally with a technical background in datacenter critical environments (power, cooling, energy, etc), who can distill the needs of our internal business partners and work with subject matter experts (SME) to ensure those requirements are met. The ideal candidate has experience leading complex programs to ensure a highly functioning cross-functional collaboration and solve technical and non-technical challenges.  

A strong skill set covering problem solving, communication (verbal and written), and working through ambiguity is required. You will have the opportunity to build cross-team partnerships to transform new hardware concepts into scalable solutions in Microsoft’s Cloud Datacenters. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Lead for specific cloud data center program and technology deployment. 
• Responsible for overall program planning, strategy, and schedule, being the single voice of the program through implementation. 
• Lead a virtual team of technical subject matter experts, Datacenter Design Engineers, Supply Chain, Datacenter Operations and Tooling.
• Have an in-depth understanding of the product technical requirements, milestones, deliverables and interdependencies for establishingan accurate and effective project infrastructure.

• Lay out detailed critical path plans and schedules, actively manage the required tasks and establish risk mitigation plans to avoid impact in the event implementation delay occurs.
• Develop and drive scalability requirements. 
• Apply critical thinking and engineering skills to solve problems, fill gaps and achieve objectives through the cross functional team.  Develop, execute, and track OKRs.
• Responsible for effective communication and escalation of risks and dependencies between teams while ensuring timely decisions are being made.
• Be comfortable interacting with senior management, highlighting risks across functional teams and providing recommendations to support program & technology decisions.

• Operate effectively in ambiguity. Apply process where it creates value, and design process where needed. Recognize the situations where each approach is most appropriate.
• Ensuring cross functional alignment: generating clarity, tracking towards release milestones and overall readiness for all new Datacenter infrastructure deployments. 
• Use program management tools and communication methods to ensure.

Required/Minimum Qualifications

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  •  OR equivalent experience.

• 2+ years experience managing cross-functional and/or cross-team projects. 
• Experience working in Cloud Data Center, Hardware, Networking, and/or Supply Chain Operations. 

Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Understanding and passion for program management and product release methodologies 
• Proven ability to multi-task and work independently to drive business results.

• Strong knowledge of data center processes and technology
• Launching and scaling new technology
• Ability and interest in operating in technical domains and environments that have ambiguity.
• Knowledge of data center and server technologies

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.Learn more about base pay ranges and pay equity: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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