Service Engineer - Microsoft

Have you ever wanted to be part of a strong, fun loving SRE team which takes pride in its work in delighting its customers?

Have you ever dreamed that you would have an opportunity to re-invent the way people explore big data?

Reinventing Big-Data Engine is happening NOW in Azure Data Explorer team (Kusto).

 The team started as a small incubation 7 years ago and has already made a big impact within Microsoft. Today, we are running a very large-scale cloud service (over 158K nodes), providing log analytics for hundreds of teams across all Microsoft divisions, as well as external world customers.

We are looking for a strong and motivated SRE to help us continue driving the Azure Data Explorer revolution and make it THE technology for log search and text analytics across all Microsoft. as well as providing value to our external customers.

As an SRE in Kusto your primary responsibilities will be:

• Live Site Management – Almost all of Microsoft relies on Azure Data Explorer (Kusto) for keeping their business running. This fuels a lot of passion in our team to keep the systems working at high availability and performance. As an SRE, you will be part of a global team driving huge scale live sites 24X7 (with follow the Sun model) and are passionate about delivering the best service within Microsoft, as well as to external customers
• Customer Focus – Microsoft core value is Customer First. We in Kusto take pride in that and bring unwavering customer focus and support to help our customers utilize, embed and build deep solutions on top of Kusto tailored to their needs.
• Automation – As Kusto scale is huge and is expected to keep growing rapidly, we are committed to delivering automation and tooling to improve our live site management and adhere to scale without scale methodology.  
• Design - Evaluate and contribute to product, service design and architecture, help shape Site Reliability Engineering strategies, review specifications, design and improve upon core processes 

• Observability - Identify system problems and recommend monitoring solutions & automation to improve processing efficiency and stability. 
• Provide engineering design across different workloads including incident & problem management, change management, security and compliance. 
• Community Building - Help us build and contribute to a strong Azure Data explorer community 

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, service engineering, or systems engineering OR equivalent experience
• 1-2+ years of scripting and programming experience (preferably .NET, PowerShell, Python, C#)
• 1-2+ years of troubleshooting experience in wide cloud based systems
• Ability to work as part of an on-call rotation is a must 

Preferred Qualifications:

• Deep understanding of cloud services is a big plus (preferably Azure)
• Strong working knowledge of Database as well as Big Data systems is a plus

• Strong understandingof BCDR 
• Strong understanding and working knowledge of CI\CD pipeline is a plus
• Out of the box, quick and agile thinking to adapt to fast pace and changing environment 
• Deep knowledge of system design & architecture, and running of complex, large scale online services

• Ability to contribute to multiple projects/demands simultaneously
• Ability to work effectively with customers both internal and external to Microsoft is a must

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.