Senior Software Engineer - Microsoft

We are looking to hire an energetic Senior Software Engineer to join the  Customer Experience (CX) / Support Experience Group (SxG) team. We are building the next generation of applications running on Azure that is pulling Dynamics 365 (including Omnichannel and Unified Routing in Customer Service), Azure Communication Services, Azure Cognitive Services, and several other Microsoft cloud services together to deliver high value, complete, and predictive application end to end user scenarios across all devices and form factors. We innovate quickly and collaborate closely with our partners and customers in a very agile, high-energy environment. If the opportunity to collaborate with a diverse engineering team on enabling end-to-end business scenarios using cutting-edge technologies and to solving challenging problems for large scale 24x7 business SaaS applications excites you, please come and talk to us! 

This is a great opportunity for you to make a broad positive impact, whether you like building appealing user experiences, enjoy solving complex problems, or have a real passion for enabling intricate business processes. Learn together with us onhow to maintain live site availability for active usage by thousands of customers across the world while rapidly delivering new business scenarios.  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more, and we’re dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.

• Create proposals for architecture and design documents, identification of dependencies, technical decisions;lead cross-team efforts for the product/service architecture design discussion and drive for solutions.
• Partner with product management team to determine user requirements, KPIs & success metrics.
• Lead by example and mentor others (through code review for example) to produce extensible and maintainable code used across products. 
• Lead efforts to optimize, debug, refactor, and reuse code to improve performance and maintainability.
• Make effective contribution to building highly scalable services (API, backend) with high quality metrics by E2E scenarios.

Required Qualifications:

• Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR 8+ years of equivalent work experience.
• 3+ years of professional work experience developing, releasing and maintaining online services. 

Preferred Qualifications:

• Experience with Dynamics 365 and cloud platforms such as Azure and AWS, including Application Insights, Azure Service Bus, logic apps, Azure Blob, Azure SQL, Azure search, and WebApps.

Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $112,000 - $218,400 per year.

Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets (see below). The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. Benefits/perks listed here may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,800 - $238,600 per year.

Our commitment to pay equity We are committed to the principle of pay equity – paying employees equitably for substantially similar work. To learn more about pay equity and our other commitments to increase representation and strengthen our culture of inclusion, check out our annual Diversity & Inclusion Report. ( https://www.microsoft.com/en-us/diversity/inside-microsoft/annual-report )

Understanding roles at Microsoft​ The top of this page displays the role for which the base pay ranges apply – Software Engineering IC4.The way we define roles includes two things: discipline (the type of work) and career stage (scope and complexity). The career stage has two parts – the first identifies whether the role is a manager (M), an individual contributor (IC), an admin-technician-retail (ATR) job, or an intern. The second part identifies the relative seniority of the role – a higher number (or later letter alphabetically in the case of ATR) indicates greater scope and complexity.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.